I wish people could get things right the first time, especially when you are running a contractor and need to order supplies love I do, however i run a construction supplier with my sibling and recently we had to order 16 gauge double loop wire ties, and well, we ordered the 16 gauge double loop wire ties and what they ended up sending instead were 14 gauge wire ties.
This was not going to task for what we needed them for! How on earth could they confuse and mess up an order for 16 gauge double loop wire ties and send 14 gauge wire ties instead! I mean don’t they guess their rebar wire ties honestly well? I guess not! I had to call the warehouse supplier where we order the rebar wire ties from and complain and tell them to send the correct 16 gauge double loop rebar wire ties that we need instantaneously as we were on a time deadline for completing a building project.
They wanted myself and others to originally send back the 14 gauge wire ties before they would even correct the order and send the correct 16 gauge double loop wire ties. I was not going to settle for that! There was no time to play around, but so I told them if they do not send the correct 16 gauge double loop wire ties that I ordered that I would call my debit card supplier and file a fraud against them, keep their 14 gauge wire ties they sent by mistake and then get the 16 gauge double loop wire ties from another supplier. They listened and sent them after this threat.